Terms of Service

The service

MemberPulse provides software for gym memberships, attendance, renewals, and desk outreach. Features may change as we improve the product. Paid plans and limits are described on the pricing section of the homepage.

Your responsibilities

• Keep login credentials secure and invite only authorised staff
• Collect any member consent required under the DPDP Act before uploading personal data
• Do not upload unlawful content or scrape third-party data
• Use Call / WhatsApp outreach only for legitimate gym communications

Accounts and billing

During soft launch, invited gyms use MemberPulse free of charge. When paid plans open, new workspaces get a 14-day free trial and then the published INR prices unless you cancel before the trial ends. You can cancel before the next renewal. We may suspend accounts that abuse the service or put other customers at risk.

Demo data

The public /demo workspace is sample data only. It is not your gym and must not be used to store real member information.

Liability

The service is provided as-is. We are not liable for lost revenue from membership decisions; desk staff remain responsible for member conversations. Our aggregate liability is limited to fees paid in the prior three months.

Contact

Questions about these terms: hello@domainup.in. Privacy requests: privacy@domainup.in.